An employee on a zero-hours contract can be an agency worker. This is the ruling of the Employment Appeal Tribunal.
The case is Matei v Brooknight Guarding Limited. Matei was employed on a zero-hours contract by Brooknight. He mostly worked for one client, Mitie. The Claimant claimed he was an agency worker and entitled to the same basic working conditions as the Mitie staff after 12 weeks of service.
The Tribunal agreed, but Brooknight appealed. The Employment Appeal Tribunal has upheld the original tribunal’s decision which was on the basis that he had been supplied to work temporarily for Mitie, and worked under their supervision and direction. The EAT said the position was temporary as it was not permanent or indefinite and the original tribunal had adopted the correct approach.
Employment rules and legislation is constantly changing. Keeping on-top of this is onerous for businesses who are focussed on doing what they do, not being payroll experts! What we at All Payrolls do is payroll. Its as simple as that. Payroll, the rules surrounding pay, salaries, personal taxation, calculating benefits and so on, this is what we do. We can usually show a saving in management time, cost and employee satisfaction when we take over as an outsourced payroll provider. You can contact us and talk to one of our experts about any aspect of payroll or matters related to payroll.

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According to the Court of Appeal, the answer is no. They made this ruling in July 2018 after they heard an appeal from Mencap, against an employment appeal tribunal decision of April 2017.